Terms and conditions


Hanfalke.dk - CVR-nr. 37550361 - Sjaellandsgade 1, 3th - 8000 Aarhus C


 

Gift wrapping

Hanfalke provides free gift wrapping, just let us know if it is a gift upon check out.

 

Payment

We accept Mastercard, VISA-Dankort, Mobilepay and all International creditcards. Payment will not be processed until the order has been sent. Hanfalke does not charge any fees.

All prices shown in EUR and are including taxes.



 

Order confirmation

An order is not finalized until you receive confirmation by email.

 


Shipping - Outside Denmark

We hold the rights to adjust shipping costs according to weight, size, and destination. We will contact you if any changes need to be made.

If you live outside of the EU, taxes will be automatically removed upon checkout.


 


30 days return policy

You have 30 days return policy beginning from the day the goods are delivered. If delivery takes place during weekends or holidays the delivery date will be extendend to the next workday.

If you wish to make a return, you must first make a request via email: mail@hanfalke.dk Make sure to be as detailed as possible when filling out the return form, including your order number.

Once approved please return the goods to the adress below:


Hanfalke Sjaellandsgade 1, 3th
8000 Aarhus C
Denmark



When returning, the goods must be properly packaged including any necessary wrappings for protection, since you have the responsibility for safe delivery.

Make sure to save the tracking information for personal reference. Hanfalke covers the cost of all returns.





Want to return a gift?

If you have received a gift bought from Hanfalke.dk and you wish to return the product we can only exchange it to another product of the same value as a minimum.

If you want a refund please note that the item cost will be returned to the buyers account.



 
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